About this policy
This policy describes how MatchPredictionLab handles information when you browse the site, register, upload a fixture screenshot, use analysis conversations or purchase credits. It should be read with our Terms & Conditions.
The current application has no advertising data-sharing integration. Providing the service does require disclosure to the AI, payment, sign-in and infrastructure providers described below. Your analysis history is associated with your account rather than published as a public feed.
Information we collect
Account and profile information includes your name, email address, username, date of birth, country, preferred currency and any optional profile details you supply. Email/password accounts store a password hash rather than the original password. Google sign-in provides an account identifier and basic profile information.
Analysis information includes uploaded images, image filenames and technical properties, your messages, generated responses, extracted fixture details, predictions and processing errors. Screenshots may contain personal information if you leave it visible.
Transaction information includes credit balances and activity, payment references, amounts, currency, payment status and purchase metadata. Operational records include last-seen timestamps for signed-in account activity, AI provider and model identifiers, processing times, usage counts and relevant account or administrative activity. Hosting services may also process technical request logs to operate the site.
How we use information
We use account information to register and authenticate you, manage your profile, apply age and regional settings and associate your history and credits with the right account.
We use screenshots and conversation content to generate and save the analysis you request. We use transaction records to verify payments, deliver credits, handle failed analyses and investigate billing problems. Operational records help diagnose errors, protect the service and investigate misuse.
Where applicable law requires a lawful basis, service delivery may rely on performing our agreement with you, security and troubleshooting on legitimate operational interests, and required financial records on legal obligations. Where consent is required for a separate use, it must be obtained for that use rather than assumed from this notice.
AI processing and your uploads
MPL Basic is our standard AI screenshot-analysis model. To provide analysis, we share your uploaded screenshots and accompanying messages with an external AI provider. Follow-up conversations also share your message and recent conversation context with that provider to generate a relevant response.
Do not include sensitive personal information in a screenshot or message. Crop out names, account numbers, balances and other unrelated details before submitting. Content sent to an external AI provider is subject to its applicable terms and data practices; this policy does not promise that the provider never retains content or uses it to improve its systems.
The service does not claim a verified training history or prediction accuracy. The current application does not include an automatic pipeline that fine-tunes our models on your saved conversations.
Processing across borders
Our providers may process information in countries other than your country of residence. The location and handling of that processing depend on the provider and the service configuration. Different countries may provide different data protections.
Analysis uses an external AI provider whose processing is governed by its applicable API terms and data practices. Provider retention and processing locations may differ from those of MatchPredictionLab. Contact us with questions about external processing and international transfers.
How long information is kept
Account details, screenshot bytes (including all uploaded images), filenames, extracted match information, analyses and conversations are saved in PostgreSQL to provide your account history and service features. Failed requests may also retain their images and error messages. They are not automatically removed when you close a tab, sign out or uninstall the app.
Retention depends on the purpose of the record, whether the account remains in use, unresolved disputes and applicable financial or legal requirements. The current application does not enforce a fixed automatic deletion schedule for saved analyses. Do not interpret a closed session as deletion of an uploaded image.
Records required for payments, fraud prevention or legal obligations may need to be retained separately from ordinary account content. External providers have their own retention practices.
How information is protected
The application uses hashed passwords, signed session tokens, account checks on protected requests and verification of payment confirmations. These controls help limit unauthorised account access and payment manipulation.
No website or storage system can guarantee absolute security. Use a unique password, protect the email or Google account used to sign in and avoid sharing screenshots containing private information. Do not send passwords or full payment credentials in a support request.
Your choices and privacy rights
You can review saved analyses through Prediction history and update supported profile details in your account. Choosing not to upload an image prevents that image from being sent for analysis. Essential account or payment information is needed to deliver the corresponding feature.
Depending on the law that applies to you, you may have rights to access, correct, delete or obtain a copy of your information, restrict or object to certain processing, or withdraw consent where processing relies on consent. Some rights have exceptions, including required financial records and the rights of others.
Identity verification may be needed before an account-related request can be fulfilled. The current interface does not provide an automatic account deletion or data-export button. You may also have a right to complain to the data-protection authority responsible for your location.
Children and age restrictions
MatchPredictionLab is intended for adults aged 18 and over. Children should not create accounts or submit personal information. If an account is identified as belonging to someone under 18, access and the associated information should be reviewed and handled in accordance with applicable requirements.
Policy updates and provider notices
We may update this policy when the service, providers or data practices change. The revision date identifies this version. Material changes may require additional notice or consent under applicable law.
The provider notices linked below explain their own data practices. They supplement this description of MatchPredictionLab’s service; they do not replace our responsibilities for information we handle.
External providers
Uploaded content and relevant conversation context are shared with an external AI provider for analysis. Its applicable terms and data practices govern its processing. You can contact us with questions about external AI processing.
Company & contact
For service, payment or privacy questions, visit Contact Us.